FREQUENTLY ASKED QUESTIONS
Why should I work with Market Share Media?
Your success is our success. Market Share Media invests the employee labor time and its technology upfront without charging you a set-up fee. The set-up is expansive and time-consuming. We are investing your small business company because we seek a long-term relationship with you and are 100% confident that within weeks you will begin to continuously receive calls from new customers and old customers for your products or services. Second, you are assigned a dedicated account manager that stays in contact with you on a monthly basis or sooner for updates or changes on your offers, specials, events, new photos, etc. Third, we provide you a monthly report as to the web traffic that has searched for you. All we ask is that you always ask your customers how they found you and note that information. You will soon realize that these customers “googled” you from their cell phone, home or office computer. Fourth, we continuously modify elements in your set-up to improve the traffic flow. Fifth, Market Share Media is a month-to-month digital marketing program so your financial risk is almost zero. Finally, Market Share Media offers the most effective return for your marketing dollars that you will find anywhere.
How does the program work?
Market Share Media will conduct a free assessment of your small business digital marketing program. We will measure your current online traffic flow and related marketing expenses. Our goal is to increase the maximum flow of online traffic to your business at the lowest possible cost that will make sense for your marketing dollars and lead conversion rate. We will share success stories of like businesses and make recommendations for your small business to succeed with a cost effective, realistic, results oriented digital marketing plan.
Do I need a website?
No. With or without a website, Market Share Media will make your phone ring with new customers ready to buy. While website adds to your internet presence, it will increase your traffic flow and it is only a few dollars more per week if we create one for you. We will create a website that is relevant to your small business and reflects your company’s identity in an attractive manner.
I do not own or have access to a computer. Can you help me?
Yes. Remember, the job of Market Share Media is to make you phone ring with new and returning customers. Your job is to answer the phone and welcome those customers as they walk through your door. The Market Share Media program is designed so there is virtually nothing for you to do to maintain your digital marketing program.
I already have a website, why do I need Market Share Media?
Ask yourself this question: Am I happy with the current amount of business I have resulting from my website? If the answer is “No” please give Market Share Media a call and we will conduct an “analytics” test to determine your current online traffic and offer recommendations to improve your online traffic.
I “googled” my name and it is all over the internet; so why do I need Market Share Media?
It is important that your information is updated and refreshed on a regular basis. Chances are that it has become stagnant or maybe missing valuable information such as current promotions or specials, hours of operation, change of address or a new phone number. The second reason you would like to consider Market Share Media is to compare the cost and level of service of your existing digital marketing provider.
How long does it take for me to start getting results?
Any legitimate digital marketing company will tell you that given the dynamics of the internet, an effective and long term internet marketing program will initially take several weeks to several months to build traction with notable results. Digital marketing is about a continuous and steady build of business over time versus a “get-rich-quick” scheme. If you are in your business for the long-term, Market Share Media will be there with you now and in the years ahead.
What if it doesn’t work?
It does work. We have many happy and satisfied small business owners just like you who are true believers from the results they are receiving with Market Share Media.
What does it cost?
We offer two program levels. They are both excellent and will increase traffic for your small business. The Be Found plan offers all the essential elements of a search optimization strategy so new and returning customers will find you online. Please see the Services Menu page for a detailed list of strategies such as online coupons, favorable reviews, pictures and map/directions to your bsuiness. The Optimize Me plan includes all of items in Be Found plus an online video of your business, your own customized website, reputation management and several other key elements that truly optimize your small business presence. Regardless of the plan you choose, there are no annual contracts or set-up fees. Please see the Services Menu tab for our current promotions.
Your advertisement says “no contract, no set-up fees” – what is the catch?
There is not a catch. No fine print. No games. No gimmicks. No kidding. It either works or it does not. Pay as you go, month-to-month and if you are not 100% satisfied, you can cancel without any obligation.
Does Market Share Media guarantee their work?
The Market Share media guarantee is simple: No results. Quit and don’t pay. However, we have never had a cancellation because of “it did not work.” We cannot predict or promise you’re a certain percentage of increase business but we do know that new and returning customers will call you directly or walk through your doors because what we do works for you.
I work from my home. Can you help me?
Yes. Market Share Media offers at-home businesses such as plumbers, electricians, a/c technicians, exterminators, drivers, tax preparers, insurance agents, notaries, etc. an effective digital marketing plan that works. Remember, Market Share Media is in the business of providing you a presence on the internet – and that is where your customers will find you – not driving in your neighborhood. All you need is a phone and we do the rest. We are required, however, to maintain a file of your actual address that will not be published or appear online without your authorization.
My location is difficult to find. Can you help me?
Yes. Market Share Media uses GPS mapping tools so it leads your new and returning customer right you your front door with ease and convenience.
My business requires me to go out and see customers. Can you help me?
Yes. Small Business owners such as plumbers, roofers, pest control technicians, repair technicians, air conditioning/heating technicians, mobile notaries, vehicle towing companies, food caterers, party/event planners, etc. rarely have customers come to their location. We emphasize that your service is at the customer’s location.
What is the Market Share Media BEYOND 2020 Campaign?
The U.S. Chamber of Commerce and U.S. Small Business Administration indicate in recent studies that an astounding 33% to 40% of small business start-ups across all industry sectors fail within the first three years. Market Share Media is committed to helping 2,020 small business start-ups every year through 2020 to succeed beyond their third year of business. Four key reasons that small businesses fail are the lack of (1) capital, (2) business planning, (3) relevant experience, and (4) implementing an effective marketing plan. Our goal is to identify small business owners who desire to succeed and willing to particiapate in the Market Share Media BEYOND 2020 Campaign. Through the BEYOND 2020 Campaign, Market Share Media partners with selected students from Anderson School of Management at the University of California, Los Angeles & Riverside campuses, The Drucker & Ito Graduate School of Management at Claremont Graduate University, Keller Graduate School of Business Management, and the Marshall School of Business at the University of Southern California. Eligible Market Share Media small business clients can take advantage of the program's small business development support in all four areas including consulting for access to capital. Click on the Let's Get Started! tab to request more information.